Business travel is making a comeback: interview with Susanna Peretti from BTM

American Express news in business travel and recovery estimates

Given the changes experienced since business travel, American Express is developing a series of tools to respond to the new needs of travel managers and travelers.

We talked about it in a video interview with Marco MartiniSenior field sales manager di Amex, a Italian Mission Awards 2021.

«The Italian Observatory gives us a outlook interesting market for the next few years. In particular, in the 2023 we expect to register the recovery as regards the number of travelers and business volumes “. This is how the manager answers the first question about the future of business travel.

If the forecast on national markets seems to be positive, as regards theoutboundon the other hand, it is realistically possible that there will be a recovery further in the time, estimated for the 2024.

American Express is orienting itself on this scenario by enriching the payment instruments.

“The company has focused a lot oninsurance of the business traveler, ”explains Martini.

In the context of consulting for client companies, a lot has been done in terms of service global business consulting. Both with regard to the travel policy that the procurement policy.

Finally, American Express is preparing a suite of products whose purpose is to optimize travel purchases, through travel and hotel proposals studied, guaranteeing the improvement of operations and the optimization of processes. Both towards client companies and Tmc.

The advantages, however, are not only for this category of actors, but for all stakeholders of business travel, as you can hear in the video.


American Express e il business travel: nuova Centurion Lounge a Heathrow

Among the most recent innovations there is also the opening of the new Centurion space at London’s Heathrow airport. It is the first in Europe and the third in the world to open in 2021. It is also the first lounge to be partially used renewable energy through solar panels.

It is located at Terminal 3 and it is wide 650 mq.

L’area per holders of the highest level card has a safety protocol that requires a high frequency of sanitation and theobligation to wear a mask.

Business travelers have work spaces e broadband wi-fi as well as the ongoing assistance of American Express staff for travel.

The catering services are managed by starred chef Assaf Granit.

Respecting the local cultural tradition, there is no lack of tea cart nor that of cocktail britannici of the famous mixologist Jim Meehan.

Like all of them 40 Centurion ed Escape Lounge nel mondoalso the Londoner offers services of personal care and relaxation, but also an art gallery.

The entire collection of airport spaces has a total of 1,300 units which for Platinum card holders is the highest number of any other credit card on the market.


Leave a Comment

Your email address will not be published.


This website has updated its privacy policy in compliance with changes to European Union data protection law, for all members globally. We’ve also updated our Privacy Policy to give you more information about your rights and responsibilities with respect to your privacy and personal information. Please read this to review the updates about which cookies we use and what information we collect on our site. By continuing to use this site, you are agreeing to our updated privacy policy.