Despite the Private security cannot protect the person but only things (therefore the security guard protects the Rolex but not the wearer … sic), some companies manage, with difficulty, to perform functions of Travel Security, that is, to protect company personnel engaged in business trips and travels – activities that all employers (responsible for employee safety by law) must entrust to specialized personnel. The new Reference practice UNI / PdR 124: 2022 analyzes the operational requirements and responsibilities of travel security professionals. The scenery
Road accidents, epidemics, natural disasters, conflicts, crime, cyber threats, terrorism and political instability can threaten the safety (including information security) and health (including mental) of travelers and can adversely affect the outcome of travel objectives. voyage. Each company must therefore be able to manage, anticipate and predict these phenomena using highly qualified personnel.
The document drawn up by UNI and Confindustria Emilia Area Centro
locate three professional figures: il Travel Security Officer (which ensures that travel security management is adequate to the needs of the organization and people), the Travel Security Manager (which operates the safety of travelers) and the Travel Security Analyst (which collects, analyzes and evaluates information useful for the safety of travelers).
On the basis of the tasks assigned to each of these professional profiles, the practice establishes in detail knowledge, skills, levels of autonomy and responsibility according to the criteria of the NQF (National Qualifications Framework).
The requirements defined by the practice are addressed to both employees and external consultants, service providers and persons in charge of managing the safety of company personnel, with the aim of fulfilling the obligations of Duty of Carei.e. the moral or legal responsibility of companies to protect the traveler from threats and dangers.
The need for this document was also felt following the publication of the international standard ISO 31030 “Travel Risk Management – Guidance for Organizations” recently adopted by UNI and dedicated to the management of risks deriving from business trips, in which reference is made several times to the competence of the professional figures entrusted with specific roles or the general coordination of the entire process.
The practice is completed by two appendices: theappendix A contains the useful elements about the applicable conformity assessment procedures, while lappendix B it contains the indications relating to the applicable ethical and deontological aspects, including a general framework for the creation of an infrastructure of the culture of professional integrity, of particular importance for the purposes of protecting consumers / users.