The prospects of business travel in 2022, between freedom and restrictions - Qualitytravel.it

The prospects of business travel in 2022, between freedom and restrictions – Qualitytravel.it

We will return to travel for work, but in a new way compared to the period before the pandemic. This is, in summary, the point of view of BizAway, Friulian scaleup that has been active in the business travel sector since 2015: a digital native that has introduced a new way of organizing travel thanks to technological innovation tools, which make processes more fluid, faster and more automatic. Through the BizAway digital multiplatform it is in fact possible to book flights, trains, car and scooter rentals, hotels all over the world, as well as manage administrative aspects, such as payments and reporting.

And it is precisely the digitization of processes one of the keys to the restart of business travel in 2022, as he explains Luca Carlucci, co-founder and CEO of BizAway: “Before the advent of the pandemic and the consequent lockdowns, the digital transition process was already underway, but in the last two years it has undergone a strong acceleration to adapt to the changes taking place in every area of life, private and professional. We have witnessed the evolution of business models with the introduction of agile work and with the expansion and simplification of service technologies to manage communications and meetings. Digitization also has a positive impact on environmental sustainability, thanks, for example, to digital archiving tools that can help reduce paper documents, thanks to the spread of digital payments “.

The replacement of face-to-face meetings was one of the main causes of the reduction in the need for business travel. According to Statista, the business travel market in 2020 lost 810.7 million dollars globally: two thirds of the planes in the world remained on the ground and 18 airlines declared bankruptcy, while travel managers declared travel expenses. travel equal to 5-15% compared to 2019 levels (McKinsey data). Yet business travel, for the tourism sector, plays a strategic role and this is why its restart is ‘vital’: before the pandemic, in fact, this sector was responsible for 70% of the global income for high-end hotels , as well as worth between 55% and 70% of airline profits, even though business travelers represent only 12% of passengers.

For the moment, a restart between restrictions and freedom

According to the WTTC (World Travel & Tourism Council) in 2022 an average growth in expenses for business travel of 34% is expected, with particular momentum in the Asia-Pacific area (41%), in America (35%), in the Middle East (32%) followed by Europe (28%) and Africa (23%).
“Certainly this restart is slowed down by some factors such as the continuous restrictions linked to the diffusion of new variants or the impact of digitization and the prevalence of online meetings – he explains Flavio Del Biancoco-founder and CTO of BizAway – There is also another determining factor for corporate travel policies which is the trend of vaccinations, which varies from country to country, going from a percentage of less than 10% in Africa to over the 90% in the United Arab Emirates, while in Europe we are 68.7% “.

In addition to the vaccination rate by country, another element that will affect the way of travel and the assessment of the overall risk will be the common recognition of certifications such as vaccination or the result of the swab, which will determine which travelers will be able to access certain destinations or not. . Surely companies will then take into account the situation in individual countries (prevalence of variants and hospitalization rate), avoiding high-risk areas. Finally, accessibility to tests, understood as their availability and cost, will play an important role in company budgets and in the management of employee safety.

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