Fiavet Trentino: "They buy online and come in adv for the Travel pass"

Fiavet Trentino: “They buy online and come in adv for the Travel pass”

Fiavet Trentino Alto Adige raises the alarm: customers buy individual services online and then go to the agency to get the Travel pass.

The latest news, reported by L’Adigein fact, reports as the president of Fiavet Trentino Alto Adige Sebastiano Sontacchi has been the spokesperson for the numerous reports received from its members. According to Sontacchi, in the last few weeks they are increased exponentially the cases of customers who turn to the agency to ask for the Travel pass after bought online hotel services or flights to spend a holiday in one of the destinations opened by Covid free tourist corridors.

“The only ones who can guarantee the conditions of maximum safety during their stay abroad are the professionals of travel agencies – explains Sontacchi -, as confirmed by the clarifications received from the Government regarding the Covid-free tourist corridors introduced on an experimental basis by order of 28 September 2021 and in force until January 31, 2022 “

But in order to guarantee maximum safety conditions during travel and while staying abroad “it is mandatory that the services come all acquired through operators of travel. It is not possible therefore travel for tourism to destinations by purchasing from the tour operator only the stay at the selected facility and purchasing the flight independently or vice versa. It is not possible to stay in structures managed and sold by private hosts, not even by booking directly or through online platforms that put tourists in contact with the host and purchasing only air transport from the tour operator “.

“The trips to destinations in the countries of the tourist corridors – adds the vice president of Fiavet Trentino, Laura Bolgia of the homonymous agency in Trento – they must be exclusively managed by tour operators and there must always be ahealth insurance that covers the risks associated with Covid-19 “.

The organizer issues the customer with the ‘travel pass tourist corridors’which is a document containing information relating to travel, stay at the facilities and the Covid policy.
“Contact a professional travel agent in this moment – concludes the president Sontacchi – it is even more important if we think about the eventuality of a management of positive cases at Covid and their possible contacts during the period of stay abroad, for which ad hoc insurance policies must always be provided “.

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